Happy to Help!

We would like to thank all our customers for being such a great community: we love the fact you love our products as much as we do and thank you for being patient if things go wrong (normally with couriers!!!!) we really do love to talking to you - email or call us if you need a helping hand. We (Sandra and Lizzy) tend to be in the warehouse every Monday and other days we are office based or out and about, so call us or leave a message if we are not around.

We know that sometimes it's just too complicated ordering online and funny things happen with computers and then everything disappears! aaargh! we know this because it happens to us too!

So don't despair just contact us and we will try and help. We sometimes get lots of calls (or we are sitting in the GP or vets with ill children or dogs) so if we are not able to answer straight away please leave a message or use the message box here to contact us and we will get back to you as soon as we can (this maybe at odd hours of the night or day but we do try to answer all contacts).

Sandra on 07747 634892

Lizzy on 07771 608220