Call us old fashioned if you want. We are real humans who love our landline telephone.

If you have any questions about our products or your order, please call us T.01423 803080 or email bonjour@frenchsoaps.co.uk.

DELIVERY

All orders are sent from North Yorkshire without any additional taxes or charges.

We believe in transparent pricing.

Rather than increasing the price of every product to include "free" delivery, we keep our product prices as low as we can for every customer, every day.

Delivery charges help towards the cost of carefully packing and sending your order. Some parcels cost us less, others considerably more, particularly larger or heavier orders. We simply ask customers to make a fair contribution, rather than hiding those costs in the products themselves.

ORDERS OVER £50
FREE Priority Delivery with Royal Mail 24hr* or DHL Next Working Day.
Order by 1pm Mon - Fri for DHL.
Order by 4pm Mon- Fri or 11am Saturday for Royal Mail

Royal Mail: Saturday is a standard working day. Sunday delivery: They deliver in most areas on a Sunday for orders collected Saturday lunchtime and sent on 24hr tracked.

DHL deliver Monday - Friday, at peak seasonal times and in some areas they deliver Saturday, this is not something in our control and do not advise you to rely on this. Use Royal Mail for weekend delivery.

Signed for - this is the same as Royal Mail tracked 24hr with the inclusion of a signature on delivery. These parcels will not be left if you are out.

ORDERS UNDER £50
STANDARD DELIVERY Royal Mail, 3-5 working days: £3.95
PRIORITY DELIVERY Royal Mail tracked 24hr or DHL Next Working Day: £4.95

LOCAL DELIVERY
FREE - We delivery locally on a Thursday. Order value above £15 for free delivery. If you shipping postcode is within our catchment this will be offered to you at the checkout.

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*ISLANDS & HIGHLANDS & NI Tracked Royal Mail 24hr or 48hr: Deliveries may take longer, this is beyond our control.

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COLLECTION
FREE from our warehouse in North Yorskhire.
Monday - Friday 8:30- 4:30pm and Saturday morning 8:30 - 11:30am.